
Frequently asked questions
Our Management Models
Solnest Elevate — 20% Commission
For homeowners who prefer to stay hands-on with their property while we handle the digital side — pricing, marketing, and performance optimization.
Includes:
Marketing & multi-platform listing setup (Airbnb, VRBO, Direct Bookings)
Guest communication & support
Dynamic pricing & revenue management
Listing optimization and performance insights
Ideal for owners who manage their own cleaning and local coordination but want expert systems, data-driven strategy, and guidance from our team.
Solnest Signature — 25% Commission
(+ Cleaning Fee Charged to Guest)
Our flagship, full-service co-hosting experience — designed for homeowners who want a seamless, hands-off approach with elevated guest care.
Includes:
Marketing & multi-platform optimization
Full guest communication & 24/7 support
Dynamic pricing & revenue management
Professional cleaning coordination
Maintenance coordination
Restocking of consumables
Extra Damage Protection (for items like glassware, linens, and furniture)
Enhanced Guest Experience Touches (locally sourced welcome items, personalized details, and premium amenities)
Perfect for owners who want effortless hosting and exceptional service, knowing every stay reflects the care and quality that define Solnest.
Performance & Reporting Package — $220/month
Dynamic pricing management
Booking platform integrations (Airbnb, VRBO, direct booking)
Bookkeeping and financial tracking
Guest-safety technology (doorbell camera and noise monitoring system)
Monthly performance reporting
This package provides the tools and reporting that keep your property competitive and transparent. It covers:
Dynamic pricing software to maximize nightly rates and occupancy.
Monthly financial reporting so you know exactly how your property is performing.
Owner dashboard access for real-time insights.
Ongoing optimization of listings and guest experience.
Yes. Every booking includes $2,000 in built-in damage protection to safeguard your property. This covers common issues like broken furniture, stained linens, or damaged appliances. We also provide a comprehensive homeowner care package for added peace of mind.
Absolutely. Owners have full control over availability and personal use. Unlike some management companies, we don’t lock you into rigid calendars—you choose when to stay, and we manage the rest.
No. Our agreements are month-to-month. We believe in earning your business with results, not binding contracts. Future bookings already on the calendar will always be honored.
No problem. We’ll take over management of all new bookings moving forward, and can also handle any existing reservations if you’d like a completely seamless transition for your guests.
Yes. We coordinate cleaners, handle guest-related repairs, and manage minor upkeep to keep your property in top shape. For larger maintenance items, we notify you promptly and provide trusted local vendor recommendations.
If your property has a hot tub or pool and you already have a maintenance provider in place, we’ll coordinate with them to ensure guests always have a great experience.
Yes. We recommend and set up Roku devices with Guest Mode for the simplest, most reliable streaming experience. This ensures guests can log in securely, and your accounts remain protected.
Our team is on call to resolve issues quickly, whether it’s troubleshooting a small problem or arranging emergency support. We aim to handle everything so you don’t have to.
You’ll receive monthly payouts (by the 15th of each month) along with a clear, transparent statement showing your earnings and expenses.
